- We provide a 7-day hassle-free return and exchange policy from the date of delivery. Additionally, we offer free reverse pick-up services. A reverse shipment fee of Rs 100 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 100 will be made for the entire order, not on each individual clothing item.
- Please return your product(s) in the same condition as they were received. If the products are returned in poor condition or show signs of use, a refund will not be issued.
- Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. Refunds for Prepaid orders would directly be initiated to the source account and COD order will be refunded on the account details/UPI you provide.
- Shipping Charges are Non-Refundable
- For orders with the "Buy 2 Get 1 Free" offer, refunds are not allowed. However, exchanges can be made for the same product in a different size if needed.
- Cancellations will only be possible if and till the order has not been dispatched from our warehouse.
To place Return/Exchange request - Link
Also, for further queries - please feel freee to either WhatsApp us at +91 9900008413 or email us at support@campussutra.com stating the ORDER No.
